Live Oak Animal Hospital respects the privacy of its customers and visitors. Live Oak Animal Hospital collects and stores only the information provided by you via our online forms; including but not limited to your name, company name, address, phone number, email address, and any comments or questions you may include in your contact with us. This information is used by Live Oak Animal Hospital to provide information and service offerings tailored to your specific needs. Your information will be treated confidentially and will never be sold or transferred to any third party. Live Oak Animal Hospital does not rent, sell, or share personal information about you with other people or companies except when we have your permission, or unless Live Oak Animal Hospital is acquired by or merged with another company. In this event, Live Oak Animal Hospital will notify you before information about you is transferred and becomes subject to a different privacy policy. We limit access to personal information about you to employees who we believe reasonably need to come into contact with that information to provide products or services to you or in order to do their jobs. Live Oak Animal Hospital may update this policy. We will notify you about any significant policy changes by sending a notice to the primary email address you provided, or by placing a prominent notice on our site.
SMS Privacy Policy:
No mobile opt-in data or numbers will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
SMS Terms of Use (or SMS/Mobile Messaging Terms & Conditions)
- You will receive messages for upcoming appointments, scheduled services, and general customer care.
- You can cancel the SMS service at any time. Just text "STOP" to the message. After you send the SMS message "STOP" to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. To resubscribe and opt back in to receive texts from this number, text “START”.
- If you are experiencing issues with the messaging program, you can reply with the keyword HELP for more assistance or how to unsubscribe.
- Carriers are not liable for any delayed or undelivered messages.
- As always, message and data rates may apply for any messages sent to you from us and to us from you. Message frequency varies, and if you have any questions about your text plan or data plan, it is best to contact your wireless provider.
- If you have any questions regarding privacy, please read our privacy policy: {link to privacy policy if this is added as a separate SMS terms of use}
Opting Out: Texting the keyword STOP to the mobile number you received messages from will opt you out of the messaging program. You will receive a final confirmation text message. No further messages will be sent to your mobile device, unless initiated by you.